Refund Policy

Refund

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a refund, you should specify the reason of refund.

Non­refundable services:

  • API usage fees
  • Customer analytics package fee

To complete your return, we require you to raise a request on support@runnr.in

Refunds (if applicable)

Once your refund request is received, you request will be verified. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@runnr.in

Delivery fee

Refund is applicable on the delivery fee in the following scenarios:

  • Processed orders.
  • Pre­paid amount

Refund process

Mail to support@runnr.in asking for refund.